Member Services Associate

YMCA; New Albany (IN); On-site; USD 13,000 - 18,000; Part time

Job summary

Floyd County Family YMCA in New Albany, IN is seeking a Part Time Member Services Associate to create a welcoming environment, assist with memberships and registrations, and deliver excellent service to members.

Position emphasizes a people-person approach, strong communication, problem-solving, and teamwork to support the YMCA mission in the community.

Qualifications

• High school diploma or equivalent.
• Age 21+ preferred.

Responsibilities

• Create welcoming environment and build genuine relationships.
• Answer phones, complete program registrations, membership sales and proficient membership software use.
• Deliver member-focused tours to potential new members and provide excellent service to active members.
• Show strong organizational, computer, communication and interpersonal skills.
• Learn, multi-task and apply problem-solving and customer service/sales skills.

Skills

Customer service

Sales

Communication

Interpersonal skills

Education

High School diploma or equivalent

Job description

Floyd County Family YMCA - New Albany, IN 47150

Overview

Salary Range:

$11.00 - $11.00 Hourly

Position Type:

Part Time

Job Shift:

Any

Education Level:

High School

Category:

Front Desk and Call Center

Description

Are you a people person who loves a great mission and looking for a fulfilling job where you can build your leadership, communication, problem-solving and teamwork skills? Join our team today as a Member Services Associate and be a POSITIVE CHANGE MAKER in your community!

The Y is the leading nonprofit organization committed to strengthening community by connecting all people to their potential, purpose and each other. Every day, our team members - of all ages, backgrounds and life experiences – work together to empower young people, improve individuals’ health and well-being, and inspire action in and across communities. Character is what counts at the Y, where our values – caring, honesty, respect and responsibility – shape our culture. The Y is a diverse community where your colleagues quickly become your friends.

Qualifications

Responsibilities:

• Create welcoming environment and build genuine relationships
• Answer phones, complete program registrations, membership sales and proficiently perform all membership functions in the membership software system.
• Using good listening skills, deliver member-focused tours to potential new members and provide excellent service to active members.
• Strong organizational, computer, communication and interpersonal skills desired.
• The ability and willingness to learn, multi-task with good problem solving skills, along with excellent
• customer service/sales skills are essential.

Position Requirement

• High school diploma or equivalent,
• Preferred minimum Age 21+

The YMCA of Greater Louisville is an equal-opportunity employer committed to diversity and inclusion. We encourage applications from all qualified individuals regardless of race, ethnicity, religion, gender, gender identification, sexual orientation, age, or disability status.