Member Services Ambassador

YMCA of the North Shore; Kingston (NH); On-site; USD 2,066,000 - 3,031,000; Part time

Benefits offered by this job

Free YMCA membership

Discounts on programs

Paid training

Career growth opportunities

Retirement plan contributions

Job summary

The YMCA of the North Shore's Plaistow location is seeking a friendly Member Services team member for a part-time role. You will greet guests, answer questions, give tours, promote programs and memberships, handle check-ins, and connect members to services to support their goals.

Excellent communication and customer service are essential, with reliability and teamwork in a fast-paced environment. This role offers paid training, free membership, and growth opportunities across branches.

Qualifications

• Excellent interpersonal and problem-solving skills.
• Ability to connect with people of diverse backgrounds.
• Previous customer service, sales, or related experience.
• Basic knowledge of computers.

Responsibilities

• Greet members and guests with warmth and enthusiasm.
• Answer questions, provide facility tours, and promote programs.
• Build relationships and connect members to services.
• Handle check-ins, update member information, and respond to inquiries.
• Assist with locker room checks and respond to emergencies if needed.

Skills

People person

Customer service

Communication

Reliability

Multitasking

Computer basics

Job description

The YMCA of the North Shore's Plaistow location is seeking a friendly Member Services team member for a part-time role. You will greet guests, answer questions, give tours, promote programs and memberships, handle check-ins, and connect members to services to support their goals.

Excellent communication and customer service are essential, with reliability and teamwork in a fast-paced environment. This role offers paid training, free membership, and growth opportunities across branches.