Welcome Center Concierge - Plaistow YMCA

Ymca Of The North Shore; Plaistow (NH); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Free YMCA membership

Discounts on programs

Paid training

Ongoing professional development

Career growth opportunities

Retirement plan

Job summary

YMCA of the North Shore in Plaistow, NH is seeking a friendly and energetic individual to join our Member Services team. This part-time position involves greeting members, answering questions, and providing support to enhance their experience. You'll engage with the community, represent our mission, and enjoy perks like a free YMCA membership and paid training. Ideal candidates are people-oriented, reliable, and possess strong customer service skills. Help create a welcoming environment and apply today!

Qualifications

• Must be at least 21 years of age.
• Ability to connect with people of diverse backgrounds.
• Previous customer service, sales, or related experience.
• Basic knowledge of computers.

Responsibilities

• Greet members and guests with warmth and enthusiasm.
• Answer questions and provide facility tours.
• Build relationships with members and connect them to services.
• Handle check-ins and update member information.
• Assist with locker room checks and respond to member needs.

Skills

Interpersonal skills

Problem-solving skills

Customer service skills

Communication skills

Multitasking

Job description

Start Your Day with Purpose - Join Our Member Services Team!

Part-Time | Weekdays, Nights, Weekends

Location: Plaistow, NH YMCA

Are you a morning person who enjoys making others feel welcome and supported? Are you looking for meaningful part-time work where you can connect with your community and help others start their day off right? If so, we want to meet you!

The Plaistow YMCA is looking for an energetic and personable individual to join our Member Services team. In this front-facing role, you'll be the first smile our members see – and the friendly voice they rely on for information, connection, and support.

What You’ll Do:

• Greet members and guests with warmth and enthusiasm, making everyone feel welcome
• Answer questions, provide facility tours, and promote YMCA programs and memberships
• Build relationships with members and help connect them to services that support their goals
• Handle check-ins, update member information, and respond to inquiries professionally
• Assist with locker room checks and respond to member needs or emergencies if needed
• Represent the Y’s mission of inclusion, wellness, and community in everything you do

What We’re Looking For:

• A people‑person who enjoys engaging with others and building connections
• Someone who’s reliable, upbeat, and ready to take initiative
• Strong communication and customer service skills
• A team player who thrives in a fast‑paced environment and is comfortable multitasking

Why You’ll Love Working at the Y:

• Free YMCA membership and discounts on programs for you and your family
• Paid training and ongoing professional development
• Career growth opportunities across our seven YMCA branches
• Retirement plan with company contributions
• A fun, supportive team environment where your work truly makes a difference

Qualifications

• Must be at least 21 years of age.
• Excellent interpersonal and problem‑solving skills.
• Ability to connect with people of diverse backgrounds.
• Previous customer service, sales, or related experience.
• Basic knowledge of computers.

The YMCA is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, protected genetic information, national origin, ancestry, sex, sexual orientation, gender identity, age, disability, or veteran's status.

If you’re ready to greet the day—and our members—with a smile, apply today and help create a welcoming and impactful YMCA experience.