Member Services Advisor - Digital Banking

St. Peter Chamber; Mankato (MN); On-site; USD 21,000 - 33,000; Part time

Benefits offered by this job

401k and 401k Matching

Paid Holidays

Job summary

SouthPoint Financial Credit Union in North Mankato, MN, seeks a Student Member Advisor to deliver friendly service, handle member transactions, and assist customers with online and mobile banking. This casual/seasonal role supports branch operations and digital channel tools.

The position emphasizes strong interpersonal skills, teamwork, and the ability to educate members on secure digital solutions while maintaining high service standards.

Qualifications

• Must have strong interpersonal and customer service skills.
• Knowledge of credit union products, services, and policies.
• Basic math and digital banking knowledge; able to assist with online/mobile banking.

Responsibilities

• Greet members and welcome guests in-branch and at drive-thru.
• Build relationships and trust with members.
• Provide timely, accurate service and assist with deposits, withdrawals, and transfers.
• Educate members on digital banking tools and self-service features.
• Assist other departments and cross-sell products.
• Resolve member issues and document complaints.

Skills

Interpersonal skills

Customer service

Organized

Team player

Attention to detail

Fast learner

Digital banking tools

Digital instructions

Tools

Online banking

Mobile banking

eServices

Secure authentication

Job description

SouthPoint Financial Credit Union in North Mankato, MN, seeks a Student Member Advisor to deliver friendly service, handle member transactions, and assist customers with online and mobile banking. This casual/seasonal role supports branch operations and digital channel tools.

The position emphasizes strong interpersonal skills, teamwork, and the ability to educate members on secure digital solutions while maintaining high service standards.