Member Service Teller: Grow Relationships & Earn

Lighthouse Credit Union; Hooksett (NH); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Student Loan & Tuition Assistance

Weekly Paychecks

401(k) with Employer Match & Profit Sh

Comprehensive Medical, Dental & Vision

HSA/FSA Options

Paid Time Off + Federal Holidays

Job summary

Lighthouse Credit Union in Hooksett, NH is seeking a full-time Member Service Representative I to engage with members, handle deposits, withdrawals, and payments, and promote account services onsite. The role emphasizes timely, accurate transactions, strong communication, and relationship-building as you become a single point of contact for members and referrals.

Qualifications include a high school diploma or equivalent and at least 6 months in teller or customer service roles; the position

Qualifications

• High school diploma or equivalent.
• 6 months of teller or member/customer service experience.
• Effective communication and relationship-building skills.

Responsibilities

• Process deposits, payments, withdrawals and cash checks accurately and courteously.
• Balance cash drawer and maintain privacy and security during transactions.
• Assist members with product and service needs through proactive guidance.
• Initiate conversations to deepen relationships and refer for accounts or loans.
• Perform operational and procedural tasks and support audits as needed.
• Adhere to attendance and punctuality policies.

Skills

Effective communication

Prioritization

Attention to detail

Courtesy

Microsoft Office

Customer service

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Lighthouse Credit Union in Hooksett, NH is seeking a full-time Member Service Representative I to engage with members, handle deposits, withdrawals, and payments, and promote account services onsite. The role emphasizes timely, accurate transactions, strong communication, and relationship-building as you become a single point of contact for members and referrals.

Qualifications include a high school diploma or equivalent and at least 6 months in teller or customer service roles; the position