Member Service Teller: Growth & Benefits in Banking

Service Credit Union; Bedford (NH); Hybrid; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health and dental benefits starting on

PTO

Long-term disability

Paid holidays

401k with 8% company contribution

Paid leave policy after 12 consecutive

Talkspace mental health support

Identity theft protection

Tuition reimbursement

Job summary

Service Credit Union in Bedford, NH is seeking a full-time Member Service Representative/Teller to deliver outstanding service, process transactions, and support member needs. You will handle cash, open/close accounts, and contribute to a positive member experience with confidence and enthusiasm.

Experience in customer service is preferred, along with strong communication and organizational skills. The role offers growth opportunities within a community-focused credit union and benefits starting

Qualifications

• Cash handling experience desired.
• Customer service or retail experience preferred.
• Outstanding customer service skills.
• Excellent verbal and written communication skills.
• Good organizational skills with proven ability to multi-task.
• Ability to recognize and resolve member issues promptly, using courtesy and tact.
• High school diploma or equivalent required.

Responsibilities

• Accurately process all transactions maintaining proper security and exercising good judgement.
• Open and close member accounts.
• Provide outstanding service, problem resolution and needs-based selling.
• Create a positive member experience every time through confidence and enthusiasm.
• Build and retain member relationships through service quality.
• Regular and reliable attendance is an essential function of this position.
• Perform other duties as assigned.

Skills

Cash handling

Customer service

Communication

Multi-tasking

Attention to detail

Education

High school diploma or equivalent

Job description

Service Credit Union in Bedford, NH is seeking a full-time Member Service Representative/Teller to deliver outstanding service, process transactions, and support member needs. You will handle cash, open/close accounts, and contribute to a positive member experience with confidence and enthusiasm.

Experience in customer service is preferred, along with strong communication and organizational skills. The role offers growth opportunities within a community-focused credit union and benefits starting