Member Service Teller – Front Lobby

MCT Credit Union; Port Neches (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

MCT Credit Union in Port Neches, TX is seeking a Member Service Representative/Lobby to handle teller transactions, deposits, withdrawals and member inquiries. This entry-level role requires friendly, professional service, accurate cash handling, and the ability to open/close accounts and process basic transactions.

You will support branches, balance daily totals, answer questions about products, and cross-sell Credit Union services while maintaining privacy and security.

Qualifications

• High school graduate or equivalent.
• Knowledge of Teller and Member Service Representative operations and procedures.
• Basic understanding of Credit Union operations.
• One year to three years of similar or related experience.
• Professional appearance, dress and attitude.
• Ability to operate related computer applications and other business equipment including adding machine, typewriter, copy machine, coin and money counting machines, and telephone.
• Good typing skills.

Responsibilities

• Assumes responsibility for the efficient, effective, and accurate performance of teller functions.
• Represents the Credit Union in a courteous and professional manner.
• Receives share deposits and loan payments.
• Processes cash advances, travelers' checks, cashiers' checks, money orders, and bank to bank wires.
• Disburses cash or check share withdrawals.
• Processes transfers.
• Verifies transactions and balances daily totals.
• Maintains privacy of member account information.
• Actively cross-sells Credit Union products and services.

Skills

Public relations

MSR operations knowledge

Cash handling

Education

High school graduate or equivalent

Tools

Computer applications

Job description

MCT Credit Union in Port Neches, TX is seeking a Member Service Representative/Lobby to handle teller transactions, deposits, withdrawals and member inquiries. This entry-level role requires friendly, professional service, accurate cash handling, and the ability to open/close accounts and process basic transactions.

You will support branches, balance daily totals, answer questions about products, and cross-sell Credit Union services while maintaining privacy and security.