Member Service Teller — Elevate Member Experience

Summit Credit Union

Janesville (WI)

On-site

USD 31,000 - 42,000

Full time

3 days ago

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Benefits offered by this job

401K with match

Paid time off

Paid holidays

Paid volunteer time

Birthday PTO

Student loan repayment

Tuition reimbursement

Job summary

Summit Credit Union in Janesville is seeking a friendly Member Service Teller to be the welcoming face of the branch. You’ll handle customer interactions and transactions with care, accuracy, and a service-first mindset.

The role emphasizes listening to member needs, educating them on Summit’s products, and supporting a courteous, efficient branch environment, with a focus on inclusion and community. If you enjoy helping others and thrive in a dynamic team, this position offers growth

Qualifications

One year of customer service or sales experience.
High school diploma or equivalent.
Strong interpersonal skills and a knack for building rapport.
Confidence in using Microsoft Office and basic math skills.
A sharp eye for accuracy and a commitment to excellence.

Responsibilities

Greet members with warmth and genuine interest—every interaction matters.
Handle a variety of financial transactions with precision and care.
Listen closely to uncover member needs and connect them with the right teammates.
Educate members on Summit’s products and services to help them manage money more effectively.
Keep branch operations running smoothly with attention to detail and timeliness.