Member Experience Teller

Summit Credit Union; Janesville (WI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Excellent health insurance

401K with match

Paid time off

Paid holidays

Paid volunteer time

Birthday PTO

Student Loan Payback

Tuition Reimbursement

Job summary

Summit Credit Union in Janesville is seeking a Member Service Teller to greet members, process transactions, and educate customers on financial products. You will be the friendly face of the branch and the heartbeat of member experience, engaging with customers and supporting a collaborative team.

The role emphasizes accurate transaction handling, strong interpersonal skills, and the ability to build rapport with a diverse member base.

Qualifications

• At least 1 year of customer service or sales experience.
• High school diploma or equivalent.
• Strong interpersonal skills and ability to build rapport.
• Confidence using Microsoft Office and basic math skills.
• Attention to accuracy and excellence.

Responsibilities

• Greet members warmly and handle a variety of financial transactions with precision.
• Listen to uncover member needs and connect them with teammates.
• Educate members on Summit’s products and services to help manage money effectively.
• Keep branch operations running smoothly with attention to detail and timeliness.

Skills

Customer service

Sales

Interpersonal skills

Math basics

Microsoft Office

Education

High school diploma

Tools

Microsoft Office

Job description

Summit Credit Union in Janesville is seeking a Member Service Teller to greet members, process transactions, and educate customers on financial products. You will be the friendly face of the branch and the heartbeat of member experience, engaging with customers and supporting a collaborative team.

The role emphasizes accurate transaction handling, strong interpersonal skills, and the ability to build rapport with a diverse member base.