Member Service Teller - Build Trust & Help Members Thrive

Milwaukee Succeeds; Muskego, Northern (WI, KY); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Excellent health insurance options

401(k) with employer match

Generous paid time off

Paid holidays and wellness-focused

Job summary

Summit Credit Union is seeking a Member Service Teller at the Muskego branch to greet members, answer questions face-to-face, and process transactions with accuracy. You will build relationships, resolve issues, and guide members toward appropriate services while representing Summit's caring, people-first culture.

Ideal candidates bring 1+ year of customer service or sales experience, strong interpersonal skills, and comfort with basic math and Microsoft Office.

Qualifications

• 1+ year of customer service or sales experience.
• High school diploma or equivalent.
• Strong interpersonal and relationship-building skills.
• Solid judgment for problem-solving within guidelines.
• Attention to detail and comfort with basic math.
• Familiarity with Microsoft Office.

Responsibilities

• Be the first point of connection for members, creating welcoming experiences.
• Empower members through meaningful conversations about money decisions.
• Ensure financial accuracy by completing transactions with precision.
• Spot opportunities to help members achieve goals and connect to teammates.
• Support daily branch operations to provide seamless service.

Skills

Customer service

Sales experience

Interpersonal skills

Problem solving

Attention to detail

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Summit Credit Union is seeking a Member Service Teller at the Muskego branch to greet members, answer questions face-to-face, and process transactions with accuracy. You will build relationships, resolve issues, and guide members toward appropriate services while representing Summit's caring, people-first culture.

Ideal candidates bring 1+ year of customer service or sales experience, strong interpersonal skills, and comfort with basic math and Microsoft Office.