Member Experience Teller — Growth & Impact

Summit Credit Union; Beaver Dam (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Excellent health insurance

401K with match

Paid time off

Paid holidays

Paid volunteer time

Birthday PTO

Student Loan Payback

Tuition Reimbursement

And more!

Job summary

Summit Credit Union is seeking a friendly Member Service Teller at our Beaver Dam branch to be the face and heartbeat of the member experience. You will greet members with warmth, process transactions with precision, and connect them with the right teammates to meet their financial goals.

The role emphasizes attentive service, product education, and accurate branch operations in a fast paced environment with Saturday hours. A strong customer service background supports success.

Qualifications

• At least one year of customer service or sales experience.
• A high school diploma or equivalent.
• Strong interpersonal skills and a knack for building rapport.
• Confidence in using Microsoft Office and basic math skills.
• A sharp eye for accuracy and a commitment to excellence.

Responsibilities

• Greet members with warmth and genuine interest-every interaction matters.
• Handle a variety of financial transactions with precision and care.
• Listen closely to uncover member needs and connect them with the right teammates.
• Educate members on Summit's products and services to help them manage money more effectively.
• Keep branch operations running smoothly with attention to detail and timeliness.

Skills

Customer service

Sales experience

Interpersonal skills

Math skills

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Summit Credit Union is seeking a friendly Member Service Teller at our Beaver Dam branch to be the face and heartbeat of the member experience. You will greet members with warmth, process transactions with precision, and connect them with the right teammates to meet their financial goals.

The role emphasizes attentive service, product education, and accurate branch operations in a fast paced environment with Saturday hours. A strong customer service background supports success.