Member Service Teller - Build Relationships & Local Impact

Scott Credit Union

Fairview Heights (IL)

On-site

USD 25,000 - 29,000

Full time

5 days ago

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Benefits offered by this job

11 paid holidays

Competitive PTO

401(k) match

Medical, dental, vision

Life insurance

Short-Term Disability

Dress for your day

Supportive culture

Job summary

Scott Credit Union is hiring a Member Service Representative (Teller) in Fairview Heights, IL to help support our members and strengthen our connection with the community. You’ll educate members on SCU products and services and deliver an exceptional member experience in a fast-paced environment. Schedule: Full-time, Monday–Friday with Saturday rotation as scheduled.

On-site in Fairview Heights, IL. You’ll operate teller terminals, balance cash and process transactions accurately while upholding

Qualifications

High school diploma or equivalent.
Personal computer experience including Microsoft Office products.

Responsibilities

Operates on-line teller terminal and accurately records amounts received and prepares reports of transactions.
Perform required OFAC screens and report any positive matches; comply with CTR and SAR.
Foster and maintain relationships with members; investigate concerns and resolve with branch management; ensure member service satisfaction.
Educate members on SCU products and services including referrals to FSRs, mortgage, business lending/services and investments.
Daily opens and closes Teller terminal, accounts for cash, balances to teller terminal close report and remits daily work to Teller Supervisor.