Member Service Specialist III — Banking & Accounts Pro

Point Breeze Credit Union; Perry Point (MD); Sur place; USD 29 000 - 33 000; Plein temps

Résumé du poste

Point Breeze Credit Union in Perry Point, MD is seeking a Member Service Specialist to join our Perry Point office. The role encompasses teller duties, new accounts, and delivering sales and service excellence through cross-selling.

Ideal candidates have a High School diploma or GED, 1–3 years MSS experience, strong interpersonal and customer service skills, attention to detail, and effective written and verbal communication.

Qualifications

• High school diploma or GED.
• Minimum of 1 - 3 years of MSS I/II experience (Teller and New Accounts).
• Strong interpersonal and customer service skills.
• Enthusiastic and outgoing personality.
• Excellent attention to detail and accuracy.

Responsabilités

• Perform teller duties and new account functions.
• Deliver sales and service through cross-selling products and services.
• Open complex or business accounts and explain terms to meet compliance.
• Handle loan processes including application processing and documentation.
• Adhere to BSA guidelines and credit union policies.
• Travel between credit union branches as required.

Connaissances

Customer service

Cross-selling

Communication

Formation

High School diploma or GED

Description du poste

Point Breeze Credit Union in Perry Point, MD is seeking a Member Service Specialist to join our Perry Point office. The role encompasses teller duties, new accounts, and delivering sales and service excellence through cross-selling.

Ideal candidates have a High School diploma or GED, 1–3 years MSS experience, strong interpersonal and customer service skills, attention to detail, and effective written and verbal communication.