Member Service Specialist II — Growth & Service Expert

Americas Thrift Stores; Tacoma (WA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

401k with match

Paid time off

Paid holidays

Medical benefits

Job summary

ACU is hiring a Teller to assist credit union members with transactions in person or by phone, and to become the go-to expert for teller codes and check cashing. You will manage accounts with accuracy and help issue or reissue ATM/Visa Debit cards.

The role requires 6+ months of financial institution experience, bondability, and solid computer skills. Expect a supportive team, growth opportunities, and a comprehensive benefits package.

Qualifications

• Six months or more of financial institution experience (including new accounts)
• Bondable
• Strong written and verbal communication
• Excellent numerical and computer skills

Responsibilities

• Assist members with transactions in person or by phone
• Issue, reissue, or hot-card ATM/Visa Debit cards
• Balance daily transactions and cash totals accurately
• Provide guidance on teller transaction codes and check cashing
• Maintain accounts with careful attention to detail
• Participate in training sessions and staff meetings

Skills

Cash handling

Customer service

Attention to detail

Communication

Education

High school diploma

Tools

Banking software

Job description

ACU is hiring a Teller to assist credit union members with transactions in person or by phone, and to become the go-to expert for teller codes and check cashing. You will manage accounts with accuracy and help issue or reissue ATM/Visa Debit cards.

The role requires 6+ months of financial institution experience, bondability, and solid computer skills. Expect a supportive team, growth opportunities, and a comprehensive benefits package.