Member Service Specialist - Friendly Transactions & Support

Southern Pine Electric; Mississippi; On-site; USD 17,000 - 25,000; Full time

Job summary

Southern Pine Electric in Newton District Office seeks a Member Service Representative to deliver courteous assistance to members and handle transactions at the service window. You will greet visitors, respond to requests, process payments and record transactions, and coordinate with billing or accounting as needed.

The position emphasizes neat appearance and professional conduct, with flexibility to support other duties as assigned by management.

Responsibilities

• Greets each person entering the building and provides prompt and courteous service by responding to their requests or by directing them to the proper functional authority.
• Receives and processes payments and transactions conducted at the service window, by telephone, mail or night depository. Makes accurate records of all transactions and prepares them for further processing by billing or accounting department employees.
• Maintains work area in a neat and orderly condition. Maintains an acceptable personal appearance to project a professional image and to enhance public relations.

Job description

Southern Pine Electric in Newton District Office seeks a Member Service Representative to deliver courteous assistance to members and handle transactions at the service window. You will greet visitors, respond to requests, process payments and record transactions, and coordinate with billing or accounting as needed.

The position emphasizes neat appearance and professional conduct, with flexibility to support other duties as assigned by management.