Member Service Specialist — Community Banking & Growth

Argent Federal Credit Union; Glen Allen (VA); Sur place; USD 27 000 - 40 000; Plein temps

Avantages offerts par ce poste

Competitive compensation

Exceptional health insurance

401K with matching

Generous PTO

Tuition reimbursement

Volunteer time off

Résumé du poste

Argent Federal Credit Union seeks a friendly and detail-oriented Member Service Representative in Glen Allen, VA. The role focuses on building strong member relationships, opening accounts, and guiding members through the range of services offered.

You will process transactions accurately and aim to exceed service expectations daily. Ideal candidates have cash handling or teller experience, strong communication skills, and a banking background.

Qualifications

• High School Diploma or Equivalent.
• Previous experience in customer service and/or cash handling is preferred.
• One year of experience as a credit union or bank teller preferred.

Responsabilités

• Develop and enhance the full member relationship from opening an account to sharing various services offered by the credit union.
• Maximize the member experience by accurately and efficiently processing financial transactions.
• Provide exceptional customer service and cross-sell credit union products and promotions.

Connaissances

Banking background

Active listening

Multitasking

Verbal and written communication

Customer service

Cross-selling

Formation

High School Diploma or Equivalent

Outils

MS Office

Description du poste

Argent Federal Credit Union seeks a friendly and detail-oriented Member Service Representative in Glen Allen, VA. The role focuses on building strong member relationships, opening accounts, and guiding members through the range of services offered.

You will process transactions accurately and aim to exceed service expectations daily. Ideal candidates have cash handling or teller experience, strong communication skills, and a banking background.