Member Service Representative

Stone Creek Club and Spa; Covington (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

A leading fitness and wellness club in Covington, Louisiana is seeking an entry-level sales role. Responsibilities include selling club memberships and organizing activities to generate revenue while building relationships with members. Ideal candidates have at least 1 year of sales experience and strong communication skills. Flexibility for working weekends and holidays is required. Join a team dedicated to providing excellent service and support to members.

Qualifications

• 1+ years of strong sales and/or management background with a proven track record.
• Experience within hospitality is a plus.
• Ability to work flexible schedules, including weekends and holidays.

Responsibilities

• Sell club memberships and ancillaries.
• Assist in organizing monthly activities for revenue generation.
• Build rapport with new and existing members.
• Collaborate with multiple departments on team goals.
• Manage time efficiently.

Skills

Sales experience

Interpersonal skills

Time management

Communication

Networking

Tools

Microsoft Excel

Microsoft Word

Job description

Stone Creek Club & Spa is the premier destination for fitness, social, and lifestyle needs in the Northshore area. We offer world‑class fitness, swimming, spa, and tennis programs and services. Our club provides a welcoming environment ideal for family activities, fitness goals, and relaxation. Our mission is to deliver an unparalleled experience for our members every day, and our vision is to be the top destination for a healthy and rewarding lifestyle. We pride ourselves on our core values of caring, attention to detail, and making a positive impact on our community.

In this position, you'll be an integral part of our team and will have a positive impact on Stone Creek Club & Spa’s success:

• Help develop monthly sales promotions and meet/exceed sales goals
• Generate leads through prospecting, networking and member referrals
• Develop and cultivate relationships with members to garner member referral memberships
• Promote and attend club social events

Necessary Traits

• Passion for fitness and wellness
• Communicate clearly and effectively with members and colleagues
• Have exceptional interpersonal skills
• Manage time efficiently and effectively

Responsibilities

• Sell club memberships and ancillaries
• Assist in organizing activities each month that include strategic outreach and revenue generation
• Build rapport and develop professional relationships with new and existing members
• Collaborate with multiple departments to assist in individual and team goals
• Manage time efficiently and effectively

Requirements

• At least 1+ years strong sales and/or management background with a proven track record of success
• Previous experience within hospitality a plus
• You function well in a fast‑paced environment and enjoy a challenge
• You are a born seller and are goal‑driven
• Proficient in Excel and Word
• Must be able to work with flexible schedules, weekends and holidays if necessary

Seniority level: Entry level

Employment type: Full‑time