Spa Associate-Hand & Stone

Hand & Stone Massage and Facial Spa; Columbia (SC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Commissions

Career advancement

Ongoing training

Flexible hours

Positive work environment

Employee discounts

PTO

Health benefits

Vision & dental insurance

3 free services per year

Referral bonuses

Job summary

Hand & Stone Massage and Facial Spa in Columbia, SC is seeking a PROFESSIONAL & SALES-DRIVEN SPA ASSOCIATE for our CROSS HILL MARKET location. The role focuses on driving membership sales while delivering outstanding customer experiences.

You will greet clients, explain services, and schedule appointments with a positive, energetic approach. Training will cover the spa menu and sales process; weekend shifts are included.

Qualifications

• High school diploma or equivalent required.
• Must be 18 years old or older.
• Organized with great attention to detail.
• Sales-driven and comfortable discussing memberships.

Responsibilities

• Meet membership sales goals.
• Know the menu of services; training provided.
• Provide excellent customer service to members and guests.
• Work flexible hours including some weekends.
• Communicate sales, promotions and service options clearly.
• Uphold spa cleanliness standards.
• Maintain a positive, energetic attitude.
• Answer phones, schedule appointments, and file documents.
• Perform other duties as assigned.

Skills

Customer service

Sales-driven

Communication skills

Team player

Independent work

Education

High school diploma or equivalent

Job description

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

Hand and Stone Massage and Facial Spa, located in Columbia, SC is seeking a PROFESSIONAL & SALES-DRIVEN SPA ASSOCIATE for our CROSS HILL MARKET location!

Bonus points for Spa or Front Desk experience in a similar role.

As the Spa Associate, you are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding!

• Do people often refer to you as their "energetic" friend?
• Are you a passionate individual who is motivated by success?
• We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service and sales skills!

We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment.

Responsibilities

• Meet membership sales goals
• Detailed knowledge of the menu of services - don't worry, we'll train you!
• Have excellent customer service to members and guests, while building relationships that last
• Capable of working flexible hours including some WEEKENDS!
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Bring a positive and energetic attitude
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

What's in it for you?

• Competitive Compensation - hourly wage PLUS commissions.
• Contests - do you want to put your sales skills to the test? See what we have in store!
• Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.
• Ongoing Training - We are ALWAYS learning and improving.
• Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!
• Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!
• Employee Discounts - Who wouldn't want discounts on products, services, AND gift cards?
• PTO- We offer paid vacation AND sick time!
• 50% Paid Health, Dental, and Vision Insurance for our FULL-TIME EMPLOYEES!
• Employee Service Program-3 FREE services every year.
• Employee Referral Program-earn bonuses when referring your friends to come work with us!

Qualifications

• Having a high school diploma or equivalent is required
• Must be 18 years old or older
• Must be exceptionally organized and have great attention to detail
• Must be a strong team player with the ability to work independently with minimal supervision
• Must be sales-driven and comfortable talking to clients about our membership program.