Front Desk Sales Associate

Hand & Stone Franchise Corp; United States; Hybrid; USD 17,000 - 28,000; Full time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Training & development

401(k) matching

Competitive salary

Employee discounts

Flexible schedule

Job summary

Hand & Stone Franchise Corp. is seeking a Spa Sales Associate to join our dynamic team at Hand and Stone Saint Johns Durbin. You will promote our membership program, provide exceptional guest service, and manage appointments with a sales-driven mindset.

We offer advancement opportunities, ongoing training, and a flexible schedule to balance a busy lifestyle. If you enjoy building client relationships, this role provides a fun, upbeat atmosphere and the chance to grow within a nationwide spa

Qualifications

• Must be available on weekends and evenings.
• Friendly, upbeat personality that enjoys working with people.
• Excited about earning through sales and commissions.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Previous sales experience is a plus but not required.

Responsibilities

• Promote and sell our membership program to guests and meet sales goals.
• Provide outstanding customer service and build relationships.
• Schedule and manage appointments efficiently.
• Track daily, weekly, and monthly sales and communicate promotions.
• Gain detailed knowledge of services and enhancements through training.
• Maintain spa cleanliness and collaborate with the team.
• Work flexible hours including nights, weekends, and holidays.
• Contribute to a positive, energetic work environment.

Skills

Weekend availability

Excellent communication

Team player

Sales-focused mindset

Job description

Benefits:

• Free uniforms
• Opportunity for advancement
• Training & development
• 401(k) matching
• Competitive salary
• Employee discounts
• Flexible schedule

Spa Sales Associate:

Join our dynamic team at Hand and Stone Saint Johns Durbin, where we create a fun, fast-paced, and upbeat environment. We pride ourselves on exceptional customer service and offer a great culture with work-life balance. If you're excited about controlling your earnings through your sales, this is the place for you!

About Us:

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

Responsibilities

• Promote Lifestyle Program: Enthusiastically promote and successfully sell our membership program to new and existing guests, highlighting its benefits and meeting sales goals.
• Customer Service: Provide outstanding customer service to all guests, ensuring a positive and welcoming experience. Build lasting relationships with members and guests.
• Appointment Booking: Schedule and manage appointments efficiently, maintaining an organized appointment book.
• Sales Management: Track and manage your daily, weekly and monthly sales goals, earning commissions for each sale made. Effectively communicate sales, promotions, and service options with guests.
• Service Knowledge: Gain detailed knowledge of our menu of services - don't worry, we'll train you on the services & enhancements!
• Cleanliness Standards: Uphold spa cleanliness standards to ensure a pleasant environment for all.
• Team Collaboration: Work closely with team members to ensure smooth operations and a cohesive work environment.
• Flexible Hours: Capable of working flexible hours to meet the needs of our guests, including nights, weekends & Federal holidays as needed.
• Positive Attitude: Bring enthusiasm and energy to work each day, creating a welcoming atmosphere for clients and a motivating environment for the team

Qualifications

• MUST BE AVAILABLE WEEKENDS AND EVENINGS
• A friendly and upbeat personality who genuinely enjoys working with people, building connections, and contributing to a positive team and client experience.
• Excited about the idea of controlling your hourly earnings through sales.
• Excellent communication and interpersonal skills.
• Ability to manage time effectively and multitask in a fast-paced environment.
• Previous sales experience is a plus but not required. What matters most is a genuine desire to learn, grow, and develop both personally and professionally.

Benefits

• Competitive Compensation: Hourly wage PLUS commissions.
• Contests: Put your sales skills to the test with exciting contests.
• Career Advancement: Rapid advancement opportunities, including management roles, based on performance.
• Ongoing Training: We are ALWAYS learning and improving.
• Flexible Hours: Whether you are working part-time or full-time, your busy lifestyle is on our mind!
• Positive and Professional Work Environment: We like to have fun and keep work interesting. We hope you do too!
• Employee Discounts: Enjoy discounts on products, services, AND gift cards.
• 401k Match: Secure your future with our 401k match program.