Member Service Pro — Onsite Banking & Member Impact

Zealcu; Detroit (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Life Insurance

Paid Time Off

Paid Holidays

Job summary

Zeal Credit Union in Detroit, MI is seeking a Full-Time Member Service Representative dedicated to delivering exceptional customer service in a vibrant, member-focused environment.

You'll manage day-to-day transactions, balance drawers, open new accounts, and assist with loan intake while educating members on a broad range of products and services. Strong communication and attention to detail are essential to build lasting relationships.

Qualifications

• Minimum six months of customer service experience.
• Passion for helping others.
• Excellent communication skills.
• High attention to detail and punctuality.

Responsibilities

• Serve members with day-to-day transactions.
• Balance the drawer accurately.
• Open new accounts.
• Facilitate loan intake.
• Educate members about products and services.
• Build lasting member relationships through teamwork.

Skills

Customer service

Problem-solving

Initiative taker

Communication skills

Attention to detail

Punctuality

Regular onsite attendance

Job description

Zeal Credit Union in Detroit, MI is seeking a Full-Time Member Service Representative dedicated to delivering exceptional customer service in a vibrant, member-focused environment.

You'll manage day-to-day transactions, balance drawers, open new accounts, and assist with loan intake while educating members on a broad range of products and services. Strong communication and attention to detail are essential to build lasting relationships.