Member Service Pro - Frontline Banking & Guidance

GreenState Credit Union; Davenport (IA); On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

Monthly incentive opportunity

Progressive benefits package

Job summary

GreenState Credit Union in Davenport, Iowa is seeking a dedicated Member Service Representative to deliver high-quality, responsive service for members and staff. This front-line role handles daily transactions, answers inquiries, and promotes our wide range of products and services.

The MSR works to balance cash, protect member data, and build lasting relationships while representing GreenState with integrity and teamwork in a fast-paced environment.

Qualifications

• High school graduate or equivalent required.
• Strong cash handling and accuracy in daily transactions.
• Excellent communication and interpersonal skills.
• Ability to work well in a team and deliver friendly, professional service.

Responsibilities

• Adheres to Service Standards while serving members and staff.
• Greets members warmly and builds rapport during interactions.
• Performs daily member transactions including deposits and withdrawals.
• Educates members about products and services offered by GreenState.
• Maintains confidentiality of member information and balances cash drawers.

Skills

Interpersonal skills

Communication skills

Cash handling

Teamwork

Customer service

Education

High school diploma or GED

Job description

GreenState Credit Union in Davenport, Iowa is seeking a dedicated Member Service Representative to deliver high-quality, responsive service for members and staff. This front-line role handles daily transactions, answers inquiries, and promotes our wide range of products and services.

The MSR works to balance cash, protect member data, and build lasting relationships while representing GreenState with integrity and teamwork in a fast-paced environment.