Member Service Center Representative – Call Center – Part Time (Closer)

Redwood Credit Union; Santa Rosa (CA); Sur place; USD 33 000 - 43 000; Temps partiel

Résumé du poste

Redwood Credit Union in Santa Rosa, CA is hiring a part-time Member Service Center Representative for its call center. The role offers 24 to 25 hours per week on a rotating schedule that includes Saturdays, with shifts from 3:00pm to 8:00pm.

You would assist members by phone with transactions and account questions and perform related back-office tasks. Ideal candidates have about two years of call center, retail, or clerical customer service experience, and can type at 40 words per minute.

Qualifications

• About two years of call center, retail, or clerical customer service experience.
• Typing speed of 40 words per minute.

Responsabilités

• Assist members with transactions and account questions by phone.
• Complete related back-office work.

Connaissances

Call center

Retail

Customer service

Typing 40 wpm

Description du poste

Redwood Credit Union is hiring a part-time Member Service Center Representative for its call center in Santa Rosa, CA. This is a closer role, working 24 to 25 hours per week on a rotating schedule that includes Saturdays, with shifts from 3:00pm to 8:00pm.

By phone, you would help members with transactions and account questions and complete related back-office work.

Pay is $24.00 to $31.00 per hour, plus an 8% call center differential. An ideal background is about two years of call center, retail, or clerical customer service, along with typing at 40 words per minute.