Member Service Associate: Teller & New Accounts

Hsfcu Online; Kaneohe (HI); Hybrid; USD 39,000 - 49,000; Full time

Benefits offered by this job

Health coverage

Paid time off

401(k) retirement savings

Transportation subsidy

Health & Wellness programs

Growth opportunities

Supportive work environment

Job summary

Hawaii State Federal Credit Union (HSFCU) in Kaneohe, HI seeks a Member Associate to handle deposits, withdrawals, loan payments, and cash handling with accuracy and professionalism. You will assist in branch operations and opening new accounts, balancing daily transactions and ensuring compliance with policies and regulations.

The role emphasizes customer service excellence, basic understanding of credit union products, and operation of related computer and office equipment.

Qualifications

• Professional appearance, dress, and attitude.
• Good math and typing skills.
• Related Customer Service experience.
• Basic understanding of credit union operations.
• Basic understanding of member services and products provided.
• Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin and money counting machines, and telephone.

Responsibilities

• Provide paying and receiving functions: deposits, withdrawals, loan payments, teller checks, money orders, and cash advances.
• Assist with direction and administration of Branch member service and new account opening.
• Perform complex Teller functions as needed and balance daily transactions.
• Adhere to policies, procedures and governmental regulations.
• Support back-office duties and other assigned tasks.

Skills

Customer service

Cash handling

Math skills

Typing skills

Credit union operations

Member services

Computer applications

Job description

Hawaii State Federal Credit Union (HSFCU) in Kaneohe, HI seeks a Member Associate to handle deposits, withdrawals, loan payments, and cash handling with accuracy and professionalism. You will assist in branch operations and opening new accounts, balancing daily transactions and ensuring compliance with policies and regulations.

The role emphasizes customer service excellence, basic understanding of credit union products, and operation of related computer and office equipment.