Member Services Specialist — Build Relationships & Grow

WESTconsin Credit Union; Prescott (WI); On-site; USD 33,000 - 43,000; Full time

Benefits offered by this job

Competitive Pay

401(k) Contribution and Match Plan

Medical, Dental, and Vision Insurance

Paid Time Off

Paid Holidays

Healthy Living Fund Contribution

Community Involvement

Job summary

WESTconsin Credit Union in Prescott, WI is seeking a full-time Member Services Representative to welcome members and build relationships. You will learn our products and services through a comprehensive training program and apply your service skills to open accounts and answer questions.

Join a friendly team that emphasizes exceptional member experience, cross-selling opportunities, and timely, confidential service.

Qualifications

• High school diploma or equivalent required.
• Proven track record in customer service.
• Proficiency in basic computer, data entry, and typing skills.

Responsibilities

• Open new share accounts (savings, checking, money market, certificate, etc.).
• Evaluate member needs by asking questions and listening to refer to appropriate products.
• Represent the Credit Union to members in a friendly, positive, and professional manner.
• Provide prompt, confidential, and accurate service in processing transactions.
• Respond to members' requests and direct them to the proper person for assistance.

Skills

Customer service

Relationship building

Communication

Self-motivation

Education

High school diploma or equivalent

Tools

Basic computer skills

Data entry

Typing skills

Job description

WESTconsin Credit Union in Prescott, WI is seeking a full-time Member Services Representative to welcome members and build relationships. You will learn our products and services through a comprehensive training program and apply your service skills to open accounts and answer questions.

Join a friendly team that emphasizes exceptional member experience, cross-selling opportunities, and timely, confidential service.