Member Service Associate - Banking & Financial Guidance

Notre Dame Federal Credit Union; Whiting (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Notre Dame Federal Credit Union is seeking a Member Service Associate to greet members, handle cash transactions, and educate members about FCU products. You will work on the teller line, process deposits and withdrawals, and refer services to meet financial needs.

This role emphasizes accuracy, security, and outstanding service as part of our member service model. A high school diploma with 6–12 months of experience is preferred; Excel/Word skills are helpful.

Qualifications

• High school diploma or GED required.
• Prior cash handling or teller experience preferred.
• Strong communication and member service skills.

Responsibilities

• Assist members with transactions and cross-sell products and services.
• Balance cash drawer and maintain accurate records.
• Provide education on credit union products and services to members.

Skills

Customer service

Financial literacy

Attention to detail

Communication

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

Credit Union software

Job description

Notre Dame Federal Credit Union is seeking a Member Service Associate to greet members, handle cash transactions, and educate members about FCU products. You will work on the teller line, process deposits and withdrawals, and refer services to meet financial needs.

This role emphasizes accuracy, security, and outstanding service as part of our member service model. A high school diploma with 6–12 months of experience is preferred; Excel/Word skills are helpful.