Member Service & Accounts Specialist

Jetstream-Federal-Credit-Union; Florida; On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Tuition reimbursement

Vision insurance

Schedule: 8 hour shift

Job summary

Jetstream-Federal-Credit-Union is seeking a Member Service Rep Specialist to join our Miami Lakes team. The role handles all member account transactions, opens new accounts, processes loans, and uncovers sales opportunities while delivering a high level of service.

The MSR II Specialist works with the branch team to meet deposit and loan goals, recommend products, and resolve member servicing issues in a fast-paced environment.

Qualifications

• 2+ years of similar or related experience required.
• High school education or GED; 2-year degree preferred.

Responsibilities

• Provide outstanding member experience with a member-first attitude.
• Process financial transactions, manage cash drawer, balance accordingly.
• Service deposits and loans, and input new accounts.
• Advise members on products and services to meet needs.
• Achieve deposits, loans, and referrals goals; support branch growth.
• Comply with regulations and credit union policies; maintain confidentiality.

Skills

Customer service

Communication

Detail orientation

Sales awareness

Time management

Multitasking

Diplomacy

Education

High school diploma or GED

2-year degree preferred

Tools

Microsoft Office

Job description

Jetstream-Federal-Credit-Union is seeking a Member Service Rep Specialist to join our Miami Lakes team. The role handles all member account transactions, opens new accounts, processes loans, and uncovers sales opportunities while delivering a high level of service.

The MSR II Specialist works with the branch team to meet deposit and loan goals, recommend products, and resolve member servicing issues in a fast-paced environment.