Member Relationship Representative

Northland Area Federal Credit Union; Michigan; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Incentive pay

Annual bonuses

Paid training

Advancement opportunities

Benefits package

Job summary

Northland Area Federal Credit Union is seeking a Full Time Member Relationship Representative to be the face of the Oscoda branch, delivering outstanding service and accurate daily transactions while promoting products that help members thrive.

This role floats to Harrisville as needed and offers incentive pay, annual bonuses, paid training, advancement opportunities, and a strong benefits package. If you enjoy helping people and thrive in a fast-paced, people-focused setting, apply today.

Qualifications

• Must possess and maintain a valid drivers license and previous credit union, financial institution, cash handling, customer service, sales or related experience preferred.

Responsibilities

• Be the face of the credit union and deliver outstanding service.
• Handle daily financial transactions with accuracy.
• Meet member education and service goals.
• Promote a wide range of products that help our members thrive.
• Work in a fast-paced, people-focused setting.

Job description

We are seeking candidates for a Full Time, Member Relationship Representative position. This open position will primarily be at our Oscoda location and float as needed to our Harrisville location. Ready to turn everyday conversations into financial success stories? We're looking for someone who loves helping people and wants to grow with a team that truly values exceptional service.

Your Next Career Move Starts Here!

What is The Role?

To be the face of our credit union! Deliver outstanding service, handle daily financial transactions with accuracy, meet member education and service goals, and promote a wide range of products that help our members thrive—all in a fast-paced, people-focused role.

You're Perfect If

• Love helping people solve problems
• Have an eye for detail
• Bring warmth and professionalism to every interaction
• Have customer service or financial experience (bonus points!)

Why You'll Love It Here

• Member Education goals that actually make sense
• Incentive pay + annual bonuses + paid training
• Real advancement opportunities
• Amazing benefits package

Qualifications

Must possess and maintain a valid driver’s license + previous credit union, financial institution, cash handling, customer service, sales or related experience preferred.

Ready to make banking better? Your members are waiting!

Equal Opportunity Employer