Member Outreach & HEDIS Data Analyst

CVS Health Corporation; Louisiana; Híbrido; USD 44 000 - 77 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental insurance

Vision insurance

Paid time off

Retirement savings

Resumo da oferta

CVS Health Corporation is seeking a dedicated full-time outreach specialist to coordinate member communications and promote health plan benefit utilization. You will engage with members in person and by phone, delivering accurate information and responsive service.

The role supports HEDIS quality initiatives and regulatory requirements, assisting in medical record capture and data abstraction to improve health outcomes across Medicaid/Medicare populations.

Qualificações

• 2+ years in member outreach or health education.
• 1+ years of customer service or call center experience.
• 1+ years of experience working with data.
• Ability to work independently with high attention to detail.
• Exceptional verbal and written communication skills.
• 2+ years' experience using MS Office Suite (Teams, Outlook, Word, Excel).

Responsabilidades

• Coordinate member outreach to promote effective use of health plan benefits.
• Respond to member inquiries in person, by phone, and in writing.
• Support HEDIS quality initiatives and regulatory requirements.
• Assist with medical record capture for HEDIS reviews and data abstraction.

Conhecimentos

Member outreach

Health education

Customer service

Data experience

Communication skills

MS Office

Formação académica

High School Diploma

Bachelor's Degree

Descrição da oferta de emprego

CVS Health Corporation is seeking a dedicated full-time outreach specialist to coordinate member communications and promote health plan benefit utilization. You will engage with members in person and by phone, delivering accurate information and responsive service.

The role supports HEDIS quality initiatives and regulatory requirements, assisting in medical record capture and data abstraction to improve health outcomes across Medicaid/Medicare populations.