Health Plan Outreach & Data Insights Analyst

CVS Health Corporation; United States; À distance; USD 29 000 - 51 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental coverage

Vision coverage

Paid time off

Retirement savings

Résumé du poste

CVS Health Corporation is hiring for a full-time role focused on member outreach to optimize health plan benefit usage and improve health outcomes in Medicare/Medicaid populations. You will respond to member inquiries across in-person, phone, and written channels, and support regulatory and quality initiatives including HEDIS data collection.

Ideal candidates have 2+ years in member outreach or health education, strong communication skills, and proficiency with MS Office; bachelor’s degree

Qualifications

• 2+ years’ member outreach or health education experience.
• 1+ years of customer service experience.
• 1+ years of experience working with data.
• Ability to work independently with a high attention to detail.
• Exceptional verbal and written communication skills.
• 2+ years’ experience using MS Office Suite.

Responsabilités

• Coordinate member outreach to ensure effective use of health plan benefits.
• Respond to member inquiries in person, via telephone, and in writing.
• Support HEDIS quality initiatives and regulatory requirements.
• Assist with medical record capture for HEDIS review.

Connaissances

Member outreach

Customer service

Data handling

Independent work

Communication skills

Formation

High School Diploma

Bachelor's Degree

Outils

MS Office

QuickBase

QNXT

Description du poste

CVS Health Corporation is hiring for a full-time role focused on member outreach to optimize health plan benefit usage and improve health outcomes in Medicare/Medicaid populations. You will respond to member inquiries across in-person, phone, and written channels, and support regulatory and quality initiatives including HEDIS data collection.

Ideal candidates have 2+ years in member outreach or health education, strong communication skills, and proficiency with MS Office; bachelor’s degree