Member Loan Consultant - Relationship & Sales

FreeStar Financial; Saint Clair Shores (MI); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

PTO 3 weeks

401k with up to 6% match

Work/Life balance

Job summary

FreeStar Financial Credit Union is seeking a Lending Representative to handle loan origination and customer interactions from our St. Clair Shores branch. The role involves inbound/outbound calls, reviewing accounts, and processing loan documents to ensure timely closings.

You will work Monday through Friday with occasional Saturdays, 8 AM to 5 PM, earning $20–$23 per hour plus incentive bonuses. Benefits include PTO, 401(k) matching, and work-life balance focused culture.

Qualifications

• High School Diploma or equivalent.
• Minimum of 1 year of similar or related experience in the financial industry.
• Knowledge of federal regulations including Right to Financial Privacy Act, Regulation E, Regulation CC, Regulation Z, Truth in Savings Act, and Bank Secrecy Act (BSA).

Responsibilities

• Assist membership with their financial needs over the phone, originate, maintain, and close loan applications.
• Review members' accounts and assist with loan-related concerns before and after origination.
• Reverse loan payments and perform additional financial transactions as needed.
• Follow up with members and affiliates to relay loan decisions promptly.
• Make follow-up calls to close approved loan applications.
• Maintain accurate loan files by communicating with dealers, insurers, and employers.
• Review documents, schedule closings, and monitor loan payoff and opportunities to originate new loans.

Education

High School Diploma or equivalent

Job description

FreeStar Financial Credit Union is seeking a Lending Representative to handle loan origination and customer interactions from our St. Clair Shores branch. The role involves inbound/outbound calls, reviewing accounts, and processing loan documents to ensure timely closings.

You will work Monday through Friday with occasional Saturdays, 8 AM to 5 PM, earning $20–$23 per hour plus incentive bonuses. Benefits include PTO, 401(k) matching, and work-life balance focused culture.