Consumer Lending Manager - Lead a High-Impact Team

FreeStar Financial Credit Union; Saint Clair Shores (MI); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

160 Hours PTO First Year

3% 401k Match w/ Additional 3%

Up to a 5% year-end bonus

Job summary

FreeStar Financial Credit Union in St. Clair Shores, MI is seeking a dynamic Consumer Lending Manager to lead our lending operations and develop a high-performing team.

You will oversee loan servicing, processing, and compliance, driving efficiency through technology and strong policy adherence. The role requires 5+ years in financial services and solid knowledge of lending regulations. Excellent communication, leadership, and a commitment to member service are essential for success.

Qualifications

• Five years of experience in the financial industry is required.
• Knowledge of Right to Financial Privacy Act, Regulation E, Regulation CC, Regulation ZZ, Truth in Savings Act, BSA, FACT Act is required.
• Ability to lead and develop a team within a lending department.

Responsibilities

• Oversee day-to-day operations of the consumer loan servicing department for portfolio management.
• Ensure all consumer loan processing and loan servicing procedures are up to date.
• Oversee processing of consumer loan applications to ensure closing standards are met.
• Analyze lending functions to use technology for improvements and create efficiencies.
• Monitor collateral protection, credit life/disability, and GAP protections.
• Ensure lien placement on titles for collateralized loans is proper.
• Ensure timely filing and processing of insurance claims.
• Cross-train staff to ensure coverage of positions and duties.
• Manage all credit card program functions, reports, and servicing operations.
• Work with Branch Leadership to ensure policies followed.
• Oversee consumer loan auditing, prepare reports and follow up on exceptions.
• Prepare monthly board reports.
• Maintain lending files and procedures for compliance.
• Balance General Ledger accounts and resolve any out-of-balance conditions.

Skills

Loan processing

Regulatory knowledge

Team leadership

Education

High School Diploma

Some college

Job description

FreeStar Financial Credit Union in St. Clair Shores, MI is seeking a dynamic Consumer Lending Manager to lead our lending operations and develop a high-performing team.

You will oversee loan servicing, processing, and compliance, driving efficiency through technology and strong policy adherence. The role requires 5+ years in financial services and solid knowledge of lending regulations. Excellent communication, leadership, and a commitment to member service are essential for success.