Member-Focused Float Teller | Branch Travel & Growth

West Michigan Credit Union; Grand Rapids, Northern (MI, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Healthcare package

HSA contributions

401K match

Paid time off

Education reimbursement

Merit raises

Employee assistance program

Job summary

West Michigan Credit Union is seeking a Float Teller in Grand Rapids to provide professional, confidential member service through phone, in person, or by mail.

You will balance cash drawers daily, greet members, and handle transactions to help members meet their financial goals while traveling to seven Grand Rapids offices as needed, Monday through Friday with occasional Saturdays. Join our not-for-profit cooperative and enjoy competitive pay and benefits.

Qualifications

• High school diploma or GED is required.
• Minimum 1+ year cash handling experience required.
• Strong customer service and communication skills.
• Organizational skills and attention to detail.
• Ability to pass a background check and work alternate Saturdays.

Responsibilities

• Balance checks and cash drawer daily and report discrepancies.
• Greet members and process transactions with courtesy and efficiency.
• Manage time and take initiative to develop knowledge within the branch.
• Demonstrate flexibility and a positive attitude in complex situations.
• Cash share drafts/checks, process withdrawals, and verify balances.
• Answer phones promptly and professionally.
• Travel to all Grand Rapids branches as needed.
• Meet and exceed teller referral goals.
• Follow safety procedures and report suspicious activity; understand BSA/AML and OFAC policies.

Skills

Cash handling

Customer service

Written communication

Oral communication

Attention to detail

Time management

Education

High school diploma or GED

Job description

West Michigan Credit Union is seeking a Float Teller in Grand Rapids to provide professional, confidential member service through phone, in person, or by mail.

You will balance cash drawers daily, greet members, and handle transactions to help members meet their financial goals while traveling to seven Grand Rapids offices as needed, Monday through Friday with occasional Saturdays. Join our not-for-profit cooperative and enjoy competitive pay and benefits.