Teller – Member Services with Growth & Benefits

WMCU; Grand Rapids (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Free healthcare package (healthcare, d

Dental, vision, life, STD & LTD

401K with company contributions

Paid time off and holidays

Education reimbursement

Job summary

Bloom Credit Union in Grand Rapids is seeking a Teller to deliver professional, confidential service while handling transactions in person, by phone, or by mail. A strong emphasis is on accurate cash handling and customer satisfaction.

The role requires a high school diploma or GED, 1+ years cash handling, and excellent communication skills. You will join a team committed to community involvement and member-focused financial solutions.

Qualifications

• High school diploma or GED required.
• 1+ years of cash handling experience.
• Outstanding customer service skills.
• Excellent written and oral communication skills.
• Able to pass a background check.
• Be able to work Monday - Friday, occasional Saturdays.

Responsibilities

• Balance your checks and a cash drawer every day and report any discrepancies to your supervisor.
• Greet and welcome members to the credit union in a courteous, professional and timely manner, providing prompt, accurate and efficient member transactions to help members meet their financial goals.
• Manage time efficiently and take initiative within the branch; seek opportunities to develop or enhance knowledge.
• Demonstrate flexibility and a positive attitude when faced with complex situations.
• Cash share drafts/checks and process withdrawals; pay out money after verification of signatures and member balances.
• Answer phones promptly and professionally.
• Meet and exceed teller referral goals.
• Follow safety and security procedures regarding robbery and emergency situations, secure areas, and communicate suspicious activity to management.
• Understanding of all policies and procedures and compliance related issues, specifically BSA/AML and OFAC.

Skills

Cash handling

Customer service

Communication

Time management

Attention to detail

Education

High school diploma or GED

1+ years cash handling experience

Job description

Bloom Credit Union in Grand Rapids is seeking a Teller to deliver professional, confidential service while handling transactions in person, by phone, or by mail. A strong emphasis is on accurate cash handling and customer satisfaction.

The role requires a high school diploma or GED, 1+ years cash handling, and excellent communication skills. You will join a team committed to community involvement and member-focused financial solutions.