Member-Focused Consumer Loan Specialist

Jimmy Jazz; West Fargo (ND); On-site; USD 36,000 - 48,000; Full time

Job summary

Capital Credit Union in Fargo is seeking a Consumer Loan Specialist to assist members with transactions and loan products at our Fargo Central branch. You will engage with members to help them reach their financial goals and cross-sell relevant products.

The role requires two years of related experience, excellent communication, and a passion for service, with typical hours and a strong focus on member satisfaction at the branch site.

Qualifications

• Two years of related work experience required.
• Excellent communication skills and a positive attitude.

Responsibilities

• Answering member requests relating to the function and servicing of their account
• Cross-selling credit union products and services based on the members' financial needs
• Referring, processing, and accurately delivering all deposit, loan and non-balance sheet products
• Effectively communicating with coworkers and members

Skills

Customer service

Communication skills

Job description

Capital Credit Union in Fargo is seeking a Consumer Loan Specialist to assist members with transactions and loan products at our Fargo Central branch. You will engage with members to help them reach their financial goals and cross-sell relevant products.

The role requires two years of related experience, excellent communication, and a passion for service, with typical hours and a strong focus on member satisfaction at the branch site.