Consumer Loan Specialist

Jimmy Jazz; West Fargo (ND); On-site; USD 36,000 - 48,000; Full time

Job summary

Capital Credit Union in Fargo is seeking a Consumer Loan Specialist to assist members with transactions and loan products at our Fargo Central branch. You will engage with members to help them reach their financial goals and cross-sell relevant products.

The role requires two years of related experience, excellent communication, and a passion for service, with typical hours and a strong focus on member satisfaction at the branch site.

Qualifications

• Two years of related work experience required.
• Excellent communication skills and a positive attitude.

Responsibilities

• Answering member requests relating to the function and servicing of their account
• Cross-selling credit union products and services based on the members' financial needs
• Referring, processing, and accurately delivering all deposit, loan and non-balance sheet products
• Effectively communicating with coworkers and members

Skills

Customer service

Communication skills

Job description

• Location 3137 32nd Avenue South,Fargo, ND, 58103,United States


• Employee Type Full Time


• Manage Others No

Consumer Loan Specialist

Capital Credit Union is all about turning the improbable into what's possible. We know that life is about growth, so we work together to deliver the simple, personalized banking our members deserve – backed by the knowledge and education they need to thrive. Come grow with us by becoming our newest consumer loan specialist at our Fargo Central branch!

As our consumer loan specialist (CLS), you will assist members through the receipt and process of current transactions (new accounts, consumer loan products, IRAs, notary services, etc.). You'll be our go-to for assisting and communicating with our members to help them reach their goals no matter how big or small.

Here's what you can expect:

• Answering member requests relating to the function and servicing of their account


• Cross-selling credit union products and services based on the members' financial needs


• Referring, processing, and accurately delivering all deposit, loan and non-balance sheet products


• Effectively communicating with coworkers and members

Here's what we expect:

• 40 hours a week, typically 8am-5pm Monday-Friday, plus one Saturday a month from 9:00 a.m. to 1:00 p.m.


• Two years of related work experience required


• Positive attitude and excellent communication skills


• Passion for service and supporting the mission and vision of Capital Credit Union

Capital Credit Union is an Equal Opportunity Employer; All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. (EOE, including disability/vets)