Member-Focused Banking Advisor (Part-Time)

UNIVERSITY CREDIT UNION; Abilene (TX); On-site; USD 53,000 - 67,000; Full time

Job summary

University Credit Union in Abilene, TX is hiring a Member Service Specialist who delivers in-person, phone, and digital channel support to members, promoting credit union products and services to build relationships. The position involves processing transactions in savings, loans, and auxiliary services.

The role requires knowledge of credit union products, collaboration with teammates, adherence to regulatory guidelines, and preferred Notary Public; CCUCF certification encouraged.

Qualifications

• Minimum 1–2 years of experience in a financial institution.
• Excellent member service and consultative sales skills.
• Ability to process transactions accurately and maintain documentation.

Responsibilities

• Delivers face-to-face/phone service and digital channel support to members.
• Promotes credit union products and services and builds member relationships.
• Processes member transactions accurately and efficiently in savings, loans, and related services.
• Assists with new memberships, share accounts, and loan funding as requested.
• Completes documentation for accounts and loans; performs file maintenance.
• Researches accounts and resolves member account problems.
• Suggests improvements to department operations.
• Performs other related duties as assigned.

Skills

Credit union products knowledge

Regulatory compliance

Team collaboration

Education

High school diploma or GED

Job description

University Credit Union in Abilene, TX is hiring a Member Service Specialist who delivers in-person, phone, and digital channel support to members, promoting credit union products and services to build relationships. The position involves processing transactions in savings, loans, and auxiliary services.

The role requires knowledge of credit union products, collaboration with teammates, adherence to regulatory guidelines, and preferred Notary Public; CCUCF certification encouraged.