Member-First Teller & Financial Solutions Advisor

Carolinas Telco Federal Credit Union; Raleigh (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Carolinas Telco Federal Credit Union is seeking a friendly teller to assist members with accurate cash handling and daily balancing. You will process deposits, loan payments, and disburse cash or checks, both in person and by mail, while maintaining compliance with CTFCU policies and federal regulations.

The role emphasizes cross-selling CTFCU products and delivering courteous, professional member service. Travel to support other locations may be required as needed.

Qualifications

• Previous customer service and cash handling experience.
• Strong attention to detail and accuracy.

Responsibilities

• Assist members with transactions including deposits and disbursements.
• Process cash and checks and balance daily.
• Cross-sell CTFCU products and services to meet member needs.
• Ensure compliance with bank secrecy act and OFAC.

Skills

Customer service

Cash handling

Attention to detail

Sales and service mindset

Job description

Carolinas Telco Federal Credit Union is seeking a friendly teller to assist members with accurate cash handling and daily balancing. You will process deposits, loan payments, and disburse cash or checks, both in person and by mail, while maintaining compliance with CTFCU policies and federal regulations.

The role emphasizes cross-selling CTFCU products and delivering courteous, professional member service. Travel to support other locations may be required as needed.