Member-Centric Banking Teller

Community-First-Credit-Union-of-Florida; Jacksonville (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Community First Credit Union is seeking a Teller to be the first point of contact for members, handling everyday financial needs and promoting banking products. You will greet members, process routine transactions, and ensure accuracy and compliance.

You will work to deliver friendly, efficient service and help members manage their finances, while adhering to regulatory requirements and internal policies.

Qualifications

• High school diploma or equivalent required; prior experience in cash handling or customer service preferred.
• Strong attention to detail and commitment to accuracy.
• Excellent communication and listening skills.
• Ability to learn and promote financial products and services.

Responsibilities

• Accurately process deposits, withdrawals, loan payments, cashier checks, credit card and loan advances, travelers checks, transfers, and other routine transactions.
• Follow policies for check cashing, cash ordering, and check holds, and verify endorsements and identification to prevent fraud.
• Balance your cash drawer and assist with branch balancing at the end of the day.
• Provide exceptional service by greeting members, answering questions, and directing them to the right department when needed.
• Promote credit union products and services that can benefit members and make their financial lives easier.
• Ensure compliance with all applicable laws and regulations, including the Bank Secrecy Act, Patriot Act, and OFAC.

Skills

Attention to detail

Communication

Cash handling

Customer service

Education

High school diploma or equivalent

Job description

Community First Credit Union is seeking a Teller to be the first point of contact for members, handling everyday financial needs and promoting banking products. You will greet members, process routine transactions, and ensure accuracy and compliance.

You will work to deliver friendly, efficient service and help members manage their finances, while adhering to regulatory requirements and internal policies.