Member Experience Specialist

Planet Fitness-United Fitness Partners; Midland (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

PF Black Card membership

Job summary

Planet Fitness-United Fitness Partners in Midland, TX is seeking a Member Services Representative to welcome members, process check-ins, enroll new members, and support daily club operations with a friendly, energetic approach.

You will be the first point of contact for members, ensuring a clean, welcoming environment while promoting PF Black Card amenities and membership growth. The role requires reliability and a genuine passion for helping others.

Qualifications

• Birthdate that confirms you are a minimum of 18 years of age.
• Passion for helping others.
• Understanding the physical demands may involve but are not limited to, communicating, standing, walking and bending to the c
• On-time dependability because you know people
• High School diploma or GED equivalent.

Responsibilities

• You will ensure our club is super clean because our members value this and we’re known for that too.
• Finding new and current members to join the fitness trainer in fitness classes.
• You’ll impress new and existing members when you introduce them to our Black Card amenities.
• You will help the entire team at the welcome desk checking in our members while providing greetings and farewells to them. Assist with fun energetic, non-high-pressure tours, as well as member enrollment, and other club responsibilities.
• Be a leader! Be passionate – love what you do! Have fun and invite members to do the same!
• Your schedule will vary. Shift could involve any of our hours of operation, including weekends and holidays.
• United FP offers competitive salaries, PF Black Card membership and opportunities for growth.

Skills

Birthdate minimum 18

Passion for helping others

On-time dependability

Education

High School diploma or GED equivalent

Job description

Planet Fitness-United Fitness Partners in Midland, TX is seeking a Member Services Representative to welcome members, process check-ins, enroll new members, and support daily club operations with a friendly, energetic approach.

You will be the first point of contact for members, ensuring a clean, welcoming environment while promoting PF Black Card amenities and membership growth. The role requires reliability and a genuine passion for helping others.