Member Experience Specialist

Planet Fitness-United Fitness Partners; Metairie (LA); On-site; USD 28,000 - 35,000; Full time

Job summary

Planet Fitness-United Fitness Partners in Metairie, LA is seeking a Member Services Representative to greet members, keep the club clean, and support member enrollment. You will highlight PF Black Card benefits while assisting with tours and check-ins at the front desk.

The role emphasizes reliability, a friendly demeanor, and a flexible schedule that includes weekends or holidays, with growth opportunities within the brand.

Qualifications

• Minimum 18 years of age.
• High School diploma or GED.
• Ability to lift up to 50 lbs and stand/walk during shifts.

Responsibilities

• Keep the club clean and welcoming for members.
• Assist with enrolling new members and introducing PF Black Card amenities.
• Check in members at the welcome desk and provide greetings and farewells.
• Offer fun, energetic tours and support member enrollment.
• Be a proactive leader; bring energy and teamwork.
• Schedules vary; weekends and holidays may be required.
• Promote growth opportunities and PF Black Card benefits.

Skills

Customer service

Dependability

People skills

Education

High School diploma or GED

Job description

Planet Fitness-United Fitness Partners in Metairie, LA is seeking a Member Services Representative to greet members, keep the club clean, and support member enrollment. You will highlight PF Black Card benefits while assisting with tours and check-ins at the front desk.

The role emphasizes reliability, a friendly demeanor, and a flexible schedule that includes weekends or holidays, with growth opportunities within the brand.