Member Service Teller - Growth, Benefits & Training

Liberty Federal Credit Union; Nolensville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus opportunities

Paid Holidays

Paid Time Off

Health, Dental and Vision Insurance

401(k) with matching

Life/Disability Insurance

Tuition Reimbursement

Job summary

Liberty Federal Credit Union in Nolensville, TN, is seeking a Full-Time Member Service Representative/Teller for the Nolensville Office. You will handle deposits, withdrawals, loan payments, transfers and card payments with high accuracy, while greeting members and promoting products and services.

The role requires 1-2 years of cash handling experience and a strong commitment to confidentiality and member service. Training may occur in Evansville, IN, with travel expenses covered as needed.

Qualifications

• Must have a HS diploma or GED and be at least 18 years of age.
• Must be able to work a flexible schedule and travel to other office locations when needed.
• Must be able to stand for long periods of time and do some heavy lifting.
• Must have 1-2 years of cash handling experience.
• Banking experience preferred.

Responsibilities

• Serve as a primary Member Service Representative (MSR).
• Run various member transactions such as deposits, withdrawals, loan payments, credit card payments, transfers, and shared branching transactions with a high degree of accuracy.
• Determine acceptability of negotiable items and place holds on deposited funds when appropriate.
• Identify potential fraud situations and take appropriate action to protect the member and the Credit Union.
• Demonstrate knowledge of company policies and procedures related to MSR duties, including security and confidentiality.
• Balance cash drawer daily and strive to meet cross-sell goals.
• Assist with processing night drop and balancing branch cash machines.
• Assist members with accessing safe deposit boxes and answering inquiries.

Skills

Cash handling

Customer service

Banking products

Attention to detail

Confidentiality

Education

HS diploma or GED

Job description

Liberty Federal Credit Union in Nolensville, TN, is seeking a Full-Time Member Service Representative/Teller for the Nolensville Office. You will handle deposits, withdrawals, loan payments, transfers and card payments with high accuracy, while greeting members and promoting products and services.

The role requires 1-2 years of cash handling experience and a strong commitment to confidentiality and member service. Training may occur in Evansville, IN, with travel expenses covered as needed.