Member Experience Teller II

Heritage Family Credit Union; Bennington (VT); On-site; USD 41,000 - 57,000; Full time

Benefits offered by this job

Paid time off & holidays

Medical/dental/vision benefits

401k match

Volunteer time

Gym membership reimbursement

Job summary

Heritage Family Credit Union in Bennington, VT seeks a Member Service Representative II (Credit Union Teller) to deliver world-class service. You will perform teller transactions, open new accounts, and discuss financial solutions with members in a friendly, accurate manner.

You will maintain strict cash controls, support branch operations, and adhere to BSA/AML requirements while building strong relationships across departments.

Qualifications

• High school diploma or equivalent required.
• Cash handling experience required.
• Excellent communication and math skills.
• Ability to work in a professional banking environment.

Responsibilities

• Deliver a world-class member experience by handling teller and service transactions accurately.
• Open and service new accounts with careful documentation and follow-up.
• Proactively identify financial needs and recommend suitable solutions.
• Maintain cash handling accuracy and balance drawers daily.
• Support branch operations including openings/closings and security procedures.
• Ensure compliance with BSA/AML standards and bank policies.

Skills

High energy

Adaptable

Teamwork

Relationship skills

Communication skills

Problem solving

Attention to detail

Basic math

Computer skills

Integrity

Education

High school diploma or equivalent

Job description

Heritage Family Credit Union in Bennington, VT seeks a Member Service Representative II (Credit Union Teller) to deliver world-class service. You will perform teller transactions, open new accounts, and discuss financial solutions with members in a friendly, accurate manner.

You will maintain strict cash controls, support branch operations, and adhere to BSA/AML requirements while building strong relationships across departments.