Member Experience Teller

EastRise Credit Union; Williston (VT); On-site; USD 32,000 - 42,000; Full time

Job summary

EastRise Credit Union in Williston, VT is seeking a friendly Teller to create positive member experiences by handling a wide range of transactions with accuracy and courtesy. You will listen to member needs, explain options, and refer questions to the right team members.

The role demands attention to detail, professionalism, and the ability to work closely with colleagues across lobby, drive-thru, and ITM channels while maintaining compliance with banking regulations.

Qualifications

• At least 1 year of related experience.
• High school diploma or equivalent.
• Excellent communication and customer service skills.
• Ability to handle cash accurately.

Responsibilities

• Process deposits, withdrawals, loan payments, and other transactions with accuracy.
• Balance teller drawers and handle cash procedures; monitor compliance.
• Assist members across channels (lobby, drive-thru, phone) and respond to inquiries.
• Support scheduling, training, and branch operations.
• Adhere to policies and legal regulations (Bank Secrecy Act, Patriot Act, OFAC).

Skills

Attention to detail

Customer service

Cash handling

Communication

Education

High school diploma

Tools

Computer literacy

Job description

EastRise Credit Union in Williston, VT is seeking a friendly Teller to create positive member experiences by handling a wide range of transactions with accuracy and courtesy. You will listen to member needs, explain options, and refer questions to the right team members.

The role demands attention to detail, professionalism, and the ability to work closely with colleagues across lobby, drive-thru, and ITM channels while maintaining compliance with banking regulations.