Member Experience & Tech Trainer

Sam's Club; Mankato (MN); On-site; USD 24,796 - 35,817; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Disability coverage

Employee discounts

Live Better U education program

Job summary

Sam's Club in Mankato, MN is seeking a store associate to deliver member service, maintain the checkout area, process purchases, returns, and exchanges, and help members locate merchandise. You will educate members on self-service technology, promote products, uphold safety standards, and participate in training for new programs.

This role emphasizes teamwork, integrity, and a welcoming shopping environment.

Qualifications

• Minimum Qualifications include retail experience with front-end equipment (cash register) and ability to work with mobile retail applications.

Responsibilities

• Provide member service and support to customers.
• Maintain the checkout area and ensure safe operations.
• Resolve member issues and concerns.
• Promote Sam’s Club products and services.
• Provide guidance and support regarding self-service technology.
• Process member purchases, payments, returns, refunds, and exchanges per policy.

Skills

Retail experience

Front-end equipment operation

Mobile retail apps

Tools

Cash register

Job description

Sam's Club in Mankato, MN is seeking a store associate to deliver member service, maintain the checkout area, process purchases, returns, and exchanges, and help members locate merchandise. You will educate members on self-service technology, promote products, uphold safety standards, and participate in training for new programs.

This role emphasizes teamwork, integrity, and a welcoming shopping environment.