Member Experience Shopper & Service Specialist

Sam's West, Inc.; Mankato (MN); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase program

Life insurance

Paid time off

Employee discounts

Education benefits

Job summary

Sam's Club is hiring for a role in Mankato, MN. The associate will deliver member service, help customers with purchasing decisions, and process memberships and related orders.

Responsibilities include following safety procedures, addressing customer needs, and supporting promotions and benefits offered by Walmart. The role emphasizes teamwork and integrity, with a focus on meeting membership goals and upholding company standards.

Responsibilities

• Provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions and locating merchandise.
• Completes work assignments and priorities by using policies, data, and resources; communicates progress to stakeholders.
• Maintains safety by following safety standards and reporting unsafe situations to management, including forklift and hazardous materials procedures.
• Promotes the Company's products and services to meet Membership goals and supports promotions and benefits.

Skills

Customer service

Sales support

Safety procedures

Order processing

Communication

Job description

Sam's Club is hiring for a role in Mankato, MN. The associate will deliver member service, help customers with purchasing decisions, and process memberships and related orders.

Responsibilities include following safety procedures, addressing customer needs, and supporting promotions and benefits offered by Walmart. The role emphasizes teamwork and integrity, with a focus on meeting membership goals and upholding company standards.