Member Experience Team Lead - Front-End & Service

Walmart Inc.; Des Moines (IA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits (medical, vision, and

401(k) and stock purchase

Paid time off benefits

Disability and life insurance

Employee discounts

Live Better U education program

Job summary

Walmart Inc. at Sam's Club in Des Moines, IA is seeking a front-end associate to supervise associates, assist members, and help drive membership and sales goals.

You will guide associates, handle inquiries, and ensure service standards across the checkout area, including self-checkout and curbside pickup. The role emphasizes teamwork, integrity, and a customer-first approach, with benefits and a clear path to growth at Walmart/Sam's Club.

Qualifications

• 6 months retail experience including operating front-end equipment (cash register) AND 6 months customer service experience
• Must be 18 years of age or older

Responsibilities

• Supervises associates in assigned area by assigning duties and giving feedback
• Assists members with purchases, questions and service, including self-checkout and pickup orders
• Maintains store appearance, organizes merchandise and ensures claims and returns are processed
• Tracks cash handling, deposits, and accounting procedures following store policy

Skills

Retail experience

Customer service

Job description

Walmart Inc. at Sam's Club in Des Moines, IA is seeking a front-end associate to supervise associates, assist members, and help drive membership and sales goals.

You will guide associates, handle inquiries, and ensure service standards across the checkout area, including self-checkout and curbside pickup. The role emphasizes teamwork, integrity, and a customer-first approach, with benefits and a clear path to growth at Walmart/Sam's Club.