Member Experience Team Lead - Front End & Service

Walmart; Greenwood (IN); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Job summary

Walmart is seeking an energetic associate to support front-end supervision and member services at our Greenwood, IN Sam’s Club location. You will assist management by assigning duties, guiding associates on service standards, and helping resolve member concerns in line with company policies.

You will also participate in recruiting, scheduling, training, and evaluating staff, while promoting memberships and handling purchases, returns, and checkout activities to ensure smooth club operations and

Qualifications

• 6 months retail experience including operating front-end equipment (e.g., cash register).
• 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Assist management with supervising associates and assigning duties.
• Provide direction and guidance on member service approaches and techniques.
• Process memberships, upgrades and credit accounts and promote renewals.
• Assist members with purchases, returns, transactions and use of self-service technology.

Skills

Retail experience

Customer service

Job description

Walmart is seeking an energetic associate to support front-end supervision and member services at our Greenwood, IN Sam’s Club location. You will assist management by assigning duties, guiding associates on service standards, and helping resolve member concerns in line with company policies.

You will also participate in recruiting, scheduling, training, and evaluating staff, while promoting memberships and handling purchases, returns, and checkout activities to ensure smooth club operations and