Member Experience Team Lead - Front‑End Operations

Walmart; Appleton (WI); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Paid time off

Live Better U education program

Stock purchase plan

Job summary

Walmart Sam's Club in Appleton, WI is seeking a full-time associate to support store operations and member services. You will assist management, guide associates, process memberships, and help customers with purchases, services, and self-checkout.

The role requires a focus on service, accuracy, and teamwork to ensure a positive shopping experience for members. The position offers $21.00–$29.00 per hour, health benefits, a 401(k) plan, paid time off, and opportunities like Live Better U education

Qualifications

• 6 months retail experience including operating front-end equipment (e.g., cash register).
• 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Assist management with supervision of associates, assign duties, and coach on member service.
• Support membership by processing memberships and credit accounts; promote renewals.
• Deliver member service by helping customers with purchases and self-checkout.
• Oversee area operations, handle transactions, and maintain store standards.
• Support compliance with policies and participate in recruiting, scheduling, and training.

Skills

Retail experience

Customer service

Cash handling

Job description

Walmart Sam's Club in Appleton, WI is seeking a full-time associate to support store operations and member services. You will assist management, guide associates, process memberships, and help customers with purchases, services, and self-checkout.

The role requires a focus on service, accuracy, and teamwork to ensure a positive shopping experience for members. The position offers $21.00–$29.00 per hour, health benefits, a 401(k) plan, paid time off, and opportunities like Live Better U education