Member Services Team Lead — Front‑End Excellence

Sam's Club; Milwaukee (WI); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase program

Life insurance

PTO & leave

Job summary

Sam's Club in Milwaukee is seeking an associate who can assist management with supervising a team, guiding members, and ensuring smooth operations at the front end. The role involves coordinating duties, handling member questions, supporting checkout, and maintaining merchandise availability.

The position offers competitive hourly pay, benefits, and opportunities for advancement within a large retail network.

Qualifications

• 6 months retail experience including operating front-end equipment (cash register).
• 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Assist management with supervising associates, assigning duties, and providing feedback.
• Provide member service, guide purchases, and support self-checkout.
• Oversee area by handling claims/returns and organizing merchandise.
• Support cash handling, daily deposits, and basic accounting records.

Skills

Retail experience

Customer service

Cash register operation

Front-end equipment

Job description

Sam's Club in Milwaukee is seeking an associate who can assist management with supervising a team, guiding members, and ensuring smooth operations at the front end. The role involves coordinating duties, handling member questions, supporting checkout, and maintaining merchandise availability.

The position offers competitive hourly pay, benefits, and opportunities for advancement within a large retail network.