Member Experience Team Lead - Front-End Leadership

Walmart; Naples (FL); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Health benefits

401(k) & stock purchase

PTO & leave benefits

Disability & discounts

Job summary

Walmart in Naples, FL is seeking a frontline leader to supervise associates and drive member service in a high-volume club environment. You will assign tasks, train staff, and provide guidance to ensure a smooth checkout and helpful member experiences.

Key duties include recruiting and scheduling, resolving member concerns, promoting store programs, and maintaining compliance with company policies while upholding Walmart values.

Qualifications

• 6 months retail experience including operating front-end equipment
• 6 months customer service experience
• Must be 18 years of age or older

Responsibilities

• Supervises associates by assigning duties and providing direction
• Assists with recruitment, scheduling, and coaching
• Guides member service approaches and resolves complaints
• Operates registers or self-checkout and processes memberships and credit accounts
• Ensures club cleanliness and merchandise availability

Job description

Walmart in Naples, FL is seeking a frontline leader to supervise associates and drive member service in a high-volume club environment. You will assign tasks, train staff, and provide guidance to ensure a smooth checkout and helpful member experiences.

Key duties include recruiting and scheduling, resolving member concerns, promoting store programs, and maintaining compliance with company policies while upholding Walmart values.